First 3 Months20 minutes readingAdmin & Government
Know your consumer rights
Australian consumer law is strong. You have rights when things are faulty, not as described, or services aren't delivered.
Why this matters
Don't accept 'no refund' policies that violate the law. You have automatic protections.
How to do it
How to do it
- 1
Read the ACCC's consumer rights guide
- 2
If something is faulty, you're entitled to repair, replacement, or refund
- 3
Services must be delivered with due care and skill
- 4
Contact ACCC or your state's consumer affairs if issues arise
'No refunds' signs are often illegal. Know your rights.
Time required: 20 minutes reading
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